Fraud and Scams
Fraud is the number one crime against older Canadians. Though people of all ages can be victims of fraud, older people are targeted more than others.
Fraudsters use a variety of ways to reach people, including the internet, phone calls, and even door-to-door visits. There has also been a rise in scams that play on fears related to COVID-19 and you should be very cautious when receiving emails or text messages that appear to be from a financial institution asking for personal or financial information.
Financial institutions will never ask for personal information, login credentials or account information by email or text message. If you receive unsolicited or suspicious emails or text messages from a financial institution, do not click on the links or attachments. Remember: If you didn’t initiate contact with a financial institution, you don’t know who you are dealing with.
If you are suspicious about information you receive electronically related to your Equitable Bank accounts, contact us directly before taking any action.
As always, don’t share your personal information, including your Social Insurance Number (SIN) or banking information, such as passwords, with anyone.
You can find out more about common types of fraud and scams here, and COVID-19-related fraud and scams here.
All fraud and scams should be reported, even if you are embarrassed or feel the amount of money is too small to worry about. While you might not be able to get your money back, you can help stop the con artist from scamming other people.
Report all fraud and scams to your local police, or call PhoneBusters at 1-888-495-8501.
For more information, visit Canada.ca/Seniors or visit your local Service Canada office.
We’re happy to answer any questions you may have—contact us today at 1-866-407-0004.