Terms and Conditions


All products and services offered by Equitable Bank are only offered in jurisdictions where they may be lawfully offered for sale. For our credit products, such as loans and mortgages, we refer you to the various documentation used in the particular transaction for further information. The terms and conditions contained in those documents, along with any other terms and conditions which may in the future exist between you and us shall remain in full force and effect and shall apply to the relevant product or service.


The information contained in the pages of this web site is of a general nature only and is not intended to provide specific financial, tax, legal or accounting advice for you. You should not act or rely on the information without first seeking the advice of professionals who can properly assess whether or not it applies to your own situation.


It is important for you to understand that not all of the products and services described in the web site are offered to or available to every member of the general public. The information is not to be construed as an offer or solicitation to buy or sell any investment fund or other product, service or information to anyone in any jurisdiction in which an offer or solicitation is not authorized or cannot lawfully be made or to any person or entity to which it is unlawful to make an offer.


The information provided in the pages of this website is for informational purposes only. Although we do our best to make sure this web site is always accessible and functioning properly, and contains accurate and up to date information, we are supplying it on an "as is" basis, without warranty of any kind, either express or implied. We cannot and do not promise that the site will always be available and meet your needs, that access will never be uninterrupted, that there will never be delays, failures, errors or omissions or loss of transmitted information, that the software we use will be compatible with your system, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your own computer system.

We reserve the right to change the information, material and content found in the pages of this site, including these Terms of Use, at any time without notice, by simply updating this site. You agree to review these Terms periodically, and your continued use of this site will tell us that you have agreed to the changes.


Product names, words, titles, phrases, logos, icons, certain names, logos, icons, graphics or designs or other content in the pages of the web site are trade names or trade-marks or service marks of Equitable Bank and Equitable Group Inc., the use of which may have been licensed to them. The display of trademarks on pages at this website does not imply that a license of any kind has been granted to anyone else. Any unauthorized downloading, re-transmission, or other copying or modification of trademarks and/or the contents herein may be a violation of federal or common law trade mark and/or copyright law and could subject the copier to legal action.

All information found in the pages of this website is protected under the copyright laws of Canada and in other countries. Unless otherwise specified, no one has permission to copy, redistribute, reproduce or republish, in any form, any information found in the pages of this website.

If you are interested in establishing a link from your website to our home page, or if you wish to incorporate Equitable Bank or Equitable Group Inc.'s name, or our product names within another site, please contact us for permission. Inquiries about permission should be directed to:

Equitable Bank
ATTN: Marketing Department
Equitable Bank Tower
30 St. Clair Avenue West, Suite 700
Toronto, Ontario M4V 3A1


Any unprotected e-mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), subject to possible interception or loss, and is also subject to possible alteration.

If you do communicate with us by means of e-mail, we will assume, unless you advise us otherwise, that you consent to our using the information you have sent to us, including your e-mail address, for the purpose of developing and sending an appropriate response to your communication, and disclosing it to such other advisory parties as we deem appropriate for that purpose.


Links to websites outside Equitable Bank and Equitable Group Inc. are meant for convenience only.

No endorsement or approval of any third parties (other than persons or entities with which Equitable Bank has a distribution arrangement to provide products and services to its network of members), or their advice, opinions, information, products or services, is expressed or implied by any information contained on the pages of this web site, including links to their own web sites. If you use the links to access other Internet resources or web sites, you do so at your own risk. We do not investigate, verify, or monitor these links.

Children's Guidelines

This site is not directed at minors. We do not collect online or off-line contact information without parental consent or parental notification.

Support Orders and Provisions

In compliance with the Support Orders and Support Provisions (Banks and Authorized Foreign Banks) Regulations, the following locations have been designated for the service of enforcement notices for Equitable Bank.


Equitable Bank
Equitable Bank Tower
30 St. Clair Avenue West, Suite 700
Toronto, Ontario M4V 3A1


906 12th Avenue SW, Suite 700
Calgary, Alberta T2R 1K7

British Columbia

777 Hornby Street, Suite 1240
Vancouver, British Columbia V6Z 1S4

Nova Scotia

1959 Upper Water Street, Suite 1300
Halifax, Nova Scotia B3J 3N2


1411 Peel Street, Suite 501
Montreal, Quebec H3A 1S5

Regulatory Links

  • SEDI - System for Electronic Disclosure by Insiders
  • SEDAR - Access to Public Securities documents to enhance investor awareness of business and affairs of public companies
  • OSFI - Office of the Superintendent of Financial Institutions
  • Bank Act - Government of Canada Bank Act
  • FCAC - Financial Consumer Agency of Canada