Contact Us

Corporate Office - Toronto

Equitable Bank Tower
30 St. Clair Avenue West, Suite 700
Toronto, Ontario M4V 3A1 Canada
Tel 416-515-7000    Toll-Free 1-866-407-0004
Fax 416-515-7001    Toll-Free Fax 1-866-407-5859

Questions about your existing mortgage?
Looking to Refinance?

Contact Mortgage Services at 1-888-334-3313 or email

Equitable Bank

Office Hours (EDT)

Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 5:00 pm
Saturday & Sunday CLOSED
Equitable Bank

Alberta Office

906 12th Avenue SW, Suite 700
Calgary, AB T2R 1K7 Canada
  • Tel +1-403-440-1200
  • Toll-Free +1-866-940-1201
  • Fax +1-403-440-1201
  • Toll-Free Fax +1-888-440-1201
Equitable Bank

British Columbia Office

777 Hornby Street, Suite 1240
Vancouver, BC V6Z 1S4 Canada
  • Tel +1-604-602-2424
  • Toll-Free +1-866-505-6886
  • Fax +1-604-675-5188
Equitable Bank

Quebec Office

1411 Peel Street, Suite 501
Montreal, QC H3A 1S5 Canada
  • Tel +1-514-282-7099
  • Toll-Free +1-866-407-0004
  • Fax +1-514-904-0696
  • Toll-Free Fax +1-866-407-5859
Equitable Bank

Atlantic Canada Office

1959 Upper Water Street, Suite 1300
Halifax, NS B3J 3N2 Canada
  • Tel +1-902-482-4797

Customer Service

Our mortgage specialists are here to answer any questions you may have regarding your existing mortgage.

Refinancing your mortgage?

If you are considering consolidating your debt or increasing your mortgage to benefit from the equity in your property, call our mortgage specialists to discuss the various options available to you.

Mortgage Renewals

Consolidate your debt or increase your mortgage to benefit from the equity in your property.

Find a Broker

Business Enterprise Solutions

Commercial Finance Group

Telephone: 647-600-2000
Toll Free: 1-844-235-2000

Fax: 647-600-2032
Toll Free Fax: 1-844-235-2001

For direct client and/or application mailing:
ATTN: Deposit Services
Equitable Bank Tower
30 St. Clair Avenue West, Suite 700
Toronto, Ontario M4V 3A1

For GIC deposit inquiries only, email:
gicinfo@eqbank.ca

Telephone: 416-515-7000

Email: investor_enquiry@equitablegroupinc.com

Transfer Agent and Registrar:
Computershare Investor Services Inc.
100 University Avenue, 9th Floor
Toronto, Ontario M5J 2Y1
1-800-564-6253