COVID-19 — we're here to help
With the COVID-19 pandemic on all of our minds, we know that these are extraordinary times, and we want you to know that at Equitable Bank, we’re here to help.
As a Canadian bank, we’re committed to the wellbeing of our employees, their families and the community at large. With this in mind, we have made all necessary accommodations to move most of our workforce to a remote work environment in order to support the global effort in reducing the spread of the virus and ensure there is no interruption to service.
We want our customers, brokers, and bank partners to know that we remain stable, fully operational, and well on track to meet their needs. All of our customers will continue to have access to their savings, and can access credit in the way they would normally expect.
You can continue to use myEquitable, our mortgage and deposit broker portals, and Statement Share as you normally would.
At Equitable Bank, we are committed to working with our customers on an individual basis to provide flexible solutions to help them manage through their financial challenges resulting from COVID-19.
Customers who are worried about their financial situation or continue to face hardship are encouraged to contact us to discuss and understand what options may be available. We are here to help.
If you are a commercial property owner, you may be eligible to receive a forgivable loan under the Canada Emergency Commercial Rent Assistance (CECRA) for small businesses program. This program will be administered through the Canada Mortgage and Housing Corporation (CMHC) on behalf of the Government of Canada.
We remain committed to keeping you informed as we monitor developments around COVID-19. Thank you for putting your trust in Equitable Bank, as we continue to join the collective effort to help Canada fight this pandemic. Together, we can get through this.
President & CEO, Equitable Bank